What disappoints me though is that the book does not really deliver what it promises. In the introduction chapter the author promises to answer three questions: 1) Can Blink-descisions be as good as decisions made cautiously and deliberately, 2) When should we trust our instincts and when should we be wary of them?, 3) (how) can our snap judgments and first impressions be educated and controlled? Although the many stories in the book certainly imply many clues to answers to these questions, explicit answers to these three questions are not clearly given. In fact, when I finished reading I felt like the author had forgotten to include an concluding and integrating chapter in which he would explicitly answer these questions and summarize and conclude. But that chapter is really missing. Due to that the book really lacks clarity.

Although this book is disappointing I won't stop following Gladwell's writings. His previous book was better than this one and I'll bethis next one will be better too.