| | Plantronics DSP400 VOIP And Skype Compatible PC Headset |  | Brand: Plantronics
Category: CE
Buy New: £29.99
New (6) from £29.99
Avg. Customer Rating:  14 reviews
Sales Rank: 10701
Media: Electronics
Autographed: No
Memorabilia: No
Fragile: No
Number Of Items: 1
Batteries Included: No
Shipping Weight (lbs): 0.8
Dimensions (in): 94.5 x 82.7 x 39.4
MPN: Skype DSP400
Model: Skype DSP400
EAN: 5033588018032
ASIN: B0002YD4VG
Release Date: August 31, 2004
Availability: Usually dispatched within 1-2 business days
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| Features:
| • | Folds for easy storage and transport | | • | USB plug and play | | • | Digitally-enhanced full-range stereo sound | | • | Digitally enhanced noise cancelling microphone | | • | QuickAdjust telescoping microphone boom |
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| Editorial Reviews:
Product Description
Technical DataAudio Output / Sound Output ModeStereoTechnical DataAudio Output / Response BandwidthHz60 - 16000Technical DataAudio Input / TypeMicrophoneTechnical DataAudio Input / SensitivitydBV/Pascal-38Technical DataAudio Output / Connectivity TechnologyWiredTechnical DataHeader / Product LinePlantronics DSPTechnical DataHeader / Model400Technical DataHeader / ManufacturerPlantronicsTechnical DataHeader / Packaged Quantity1Technical DataRemote Control / TypeNoneTechnical DataAudio Input / Microphone TechnologyElectret condenserTechnical DataAudio Input / Microphone Operation ModeMonoTechnical DataAudio Output / Product TypeHeadphonesTechnical DataAudio Output / Headphones Form FactorSemi-openTechnical DataAudio System / TypeHeadsetTechnical DataAudio System / Recommended UsePC multimediaTechnical DataAudio Input / Microphone Form FactorBuilt-inTechnical DataAudio Output / Headphones TypeBinaural
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| Customer Reviews: Read 9 more reviews...
 Good sound quality - bad build quality December 18, 2007
1 out of 1 found this review helpful
Last week my rating for this headset would have been 4 stars. The sound quality is really very good and the loss of a star simply reflects the awkward to handle collapsing configuration and the lack of some kind of tellback on the inline volume control - I was caught out a couple of times thinking that Skype had gone dead on me when I had simply leant on the "-" volume control, zeroing it. From this week I dock a further 2 stars - the lefthand earpiece has failed after just over 12 months of use. This fault has also been reported by a couple of other reviewers, so something is wrong.
Good at first November 15, 2007
2 out of 2 found this review helpful
Like the other reviews I was impressed with the quality of the sound of this headset but I have had similar problems too. Firstly the microphone tends to sit very close to your mouth to the point where it touches it on occasions and therefore it is in the way. If you move it a little vertically so it doesn't bother you the people on the other end of the line can no longer hear you. I am also down to mono as one of the speakers has died at 1 year! Sound = 5 Stars Build quality/design 2 stars. Please note that other users haven't had issues.
 Great headset, excellent customer service, but not Mac OS X friendly November 15, 2007
3 out of 3 found this review helpful
Long story, cut short:
I bought a pair of DSP400s and found them to be perfect for office use. Good sound quality, comfortable on my big head, and collapsible to help store them away. I did find them to be a little flimsy, but after 8 months of use they were showing no signs of wear. And then one of the earphones stopped working.
I called Plantronics on their free phone number, spoke to somebody in customer services who was polite and very helpful. She sent me an email to return my headset: I followed the internet link in the email to print out a returns label (they can post it to you, if need be). Slapped returns label - postage pre-paid - onto a box and sent them headphones off via the local Post Office. A week later, UPS delivered the replacement headset.
The replacement DSP400 was a revised version that was built from a different plastic was much less fragile in feel than the older version - it really did feel much more rigid and sturdy. However, this unit turned out to be slightly different: rather than direct to USB, it uses a USB adaptor that you plug ths small headphone and microphone cables into. This proved to be incompatible with Mac OS X for some reason, and the USB bus inside my Mac often lost the headset signal, causing the Mac to revert to using the internal speakers.
I called the free phone number again and another very nice lady told me that the 'new' DSP400 was known to have compatibility issues with OS X. The solution was to upgrade (downgrade in price, mind you) to the DSP500. Repeat returns process.
One week later and the DSP500 has been delivered today. I actually prefer it to the DSP400, although it doesn't have the stowability that the DSP400 has since it is not collapsible: fine for office use, but not for travelling. Since I am not doing much travelling, that's not a factor for me.
So, what are my conclusions?
1) Plantronics make excellent headsets, even though the earphone on my first DSP400 did fail after 8 months or so
2) Plantronics has a top-notch customer support system in place. That's becoming increasingly rare these days, and it fills me with confidence in them
3) Not all Plantronics headsets are Mac OS X compatible. Best call their free phone number and check before you buy if you are a Mac user
Not very impressed September 15, 2007
1 out of 2 found this review helpful
I was given a set of these headphones for my Birthday, because I had seen them on amazon and thought they looked good.
The Sound quality is good, and the microphone is a nice one as well, but aside from that I have to say these are some of the worst designed Headphones I've ever seen. Thier not comfortable to wear at all, the plastic frame has little in the way of adjustability and is quite flimsy. A few drops and it breaks straight across the Top hinge. The Cusions on the headphones are nice, But wearing them is another matter. These headphones have to be worn Over your head, let they lack any kind of decent hold and slip around a lot. The Huge Microphone on its stick cannot be extended away from your mouth, and has a very limited degree of movment up or down, So the number of ways to wear the headset and avoid having a Mouth full of Fuzz are Extremely Limited.
Over all, The only decent thing about these headphones is the sound quality. Useing them is a whole other matter.
 Great sound, comfortable, will break after 12 months! August 22, 2007
3 out of 3 found this review helpful
This headset produces good quality sound and the microphone seems good quality - never had any complaints from other parties when I've been using it. It is also comfortable to wear - I find the ear 'cushions' much more comfortable that the leather equivalents.
HOWEVER, mine lasted a little over 12 months (used daily) before one of the earpieces stopped working. I'm sure it's a simple fix - probably a loose connection somewhere - but nonetheless not very impressive.
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